Knowledge Base Q&A

Upload your PDFs, ask in plain English, and get an answer with the exact passage highlighted in the source.

Sample document

SampleEmployeeHandbook.pdf

Sample HR handbook · policies and benefits · PDF

Download PDF

Download the handbook and add it to a knowledge base, then try any of the prompts below against it.

A question goes in. Here is what comes out.

A chat answering a question about first-year vacation days from a People and HR knowledge base, with SampleEmployeeHandbook.pdf cited under the answer

Ask your documents a question

Type a plain-English question, like the vacation policy for a new hire, and get an answer drawn from the handbook instead of a generic guess.

Four documents uploaded once, parsed and split into passages, becoming a reusable searchable knowledge base shared with the team

Build a knowledge base once

Upload PDFs and Sharper parses and indexes them into a reusable, searchable collection you can browse by document, concept, and graph views.

An answer beside the source PDF open at page 12, with the cited passage highlighted

Verify the source in the PDF

Every answer cites its source. Open the citation and the exact passage is highlighted in the PDF preview, so checking the answer takes one click.

Sharper's answer about first-year paid vacation days beside the employee handbook opened in the PDF preview with the source passage highlighted.
Illustrative example

Who uses knowledge base question answering?

It helps whenever the answer already exists in a document nobody wants to reread.

HR and people teams

Answer handbook and benefits questions from the policy itself, so nobody quotes a version that changed last year.

Support and success

Search product docs, runbooks, and past tickets at once, and send the customer an answer with the source attached.

Legal and compliance

Ask across contracts and policies and open the exact clause behind every answer before you rely on it.

Researchers and analysts

Question a stack of reports or papers together and pull the passages that actually support the finding.

How knowledge base question answering works

Upload once, ask in plain English, then check the highlighted source behind the answer.

1

Upload your documents

Add PDFs, handbooks, policies, or reports. Try it with our sample employee handbook if you want to see it work first.

2

Sharper indexes them

Pages and tables are parsed, split into passages, and indexed, with page positions kept so citations can point at the right spot.

3

Ask in plain English

Select the knowledge base and ask the way you would ask a colleague. No keyword syntax, no page numbers.

4

Verify the source

Every answer carries citations. Open one and the passage opens highlighted in the original PDF.

Answers you can check, not just trust

An answer without a source is a guess. Sharper searches only the knowledge base you select and shows the passage each claim came from.

Answers only from the knowledge base you select, never from open-web guesswork
Every claim cites its passage, highlighted in the original PDF
Knowledge bases live with your organization, so the whole team asks the same sources

What makes this different from search or a chatbot?

Search and generic chatbotsSharper
What you getA list of pages to read, or a confident guessA direct answer assembled from your own documents
Where it looksThe open web, or whatever it memorizedOnly the knowledge base you selected
ProofNo source, or a link to the whole documentThe exact passage, highlighted on the page it came from
ReuseRe-upload the same files every sessionIndex once, then the whole team asks the same base

FAQ

Practical details about using Sharper for knowledge base question answering.

What is knowledge base question answering?

It lets you ask natural-language questions across uploaded files and receive answers grounded in those documents, with source context and related concepts available for verification and follow-up.

What files can I put in a knowledge base?

PDFs and documents of very different kinds side by side: in our walkthrough, one knowledge base holds two research papers, a school handbook, and an employee handbook.

How is this different from a generic chatbot?

Sharper answers only from the knowledge base you select, so responses are grounded in your documents. Each answer shows its source, and the cited passage opens highlighted in the PDF.

How do I verify an answer?

Open the citation under the answer. Sharper shows the source document in the PDF preview with the exact supporting passage highlighted. These highlighted citations come from documents indexed in a knowledge base, so add your PDF to a knowledge base instead of attaching it to the task.

Can my whole team use the same knowledge base?

Yes. Knowledge bases live with your organization, so teams work from the same indexed sources and reuse them across tasks instead of re-uploading files.

Is the knowledge base Q&A tool free to use?

Yes. The task runs on Sharper's Free plan, which includes 300 credits per week. Paid plans add more credits and capacity for heavier use.

Does it work across multiple documents at once?

Yes. Sharper searches the whole selected knowledge base, extracts shared concepts, and maps how documents connect, so one question can draw on several sources.

Explore more tools

Once you have the answer, the work usually becomes a document, a deck, or a spreadsheet. These tools take it from there.

Knowledge base Q&A

Turn your documents into answers you can verify.

Build a knowledge base, ask in plain English, and check the highlighted source behind every answer.

Free to start. No credit card required.